Cookie Policy

1. Introduction


Yule Travel Group CIC ("we", "us", or "our") uses cookies and similar tracking technologies on our website and booking platform. This policy explains what cookies are, how we use them, and your choices regarding their use.


2. What Are Cookies?


Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, provide a secure browsing experience, and remember your preferences (such as travel dates or destinations) as you navigate through the site.


3. How We Use Cookies


Because our website features a live travel booking engine (powered by Travelgenix), cookies are essential for the site to function. Without them, the website would not be able to remember the holiday you selected as you move from the search page to the checkout.


We use the following types of cookies:


  • Strictly Necessary Cookies: These are essential for you to browse our website and use its core features. This includes cookies that allow our booking engine to function, securely process your payment, and connect to our Protected Trust Services (PTS) system. These cannot be disabled in our systems.
  • Functional Cookies: These allow our website to remember choices you make (such as your preferred currency, language, or recent travel searches) to provide a more personalised experience.
  • Performance & Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often or if users receive error messages. This data is aggregated and anonymous, and helps us improve the performance of our website.
  • Targeting & Marketing Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant adverts on other sites. They do not store personal information directly but uniquely identify your browser and internet device.


4. Third-Party Cookies


In addition to our own cookies, we also use various third-party cookies to report usage statistics and deliver our booking infrastructure. When you search for or book a holiday, cookies may be placed by our technology partner, Travelgenix, as well as the third-party travel suppliers whose live inventory you are searching (e.g., flight and accommodation providers).


5. How to Manage Your Cookies


When you first visit our website, you will be presented with a Cookie Consent Banner allowing you to accept or decline non-essential cookies.


You can also control or delete cookies through your web browser settings at any time. Please note that if you choose to disable strictly necessary cookies, our live booking engine will not function correctly, and you may not be able to complete a holiday booking online.


For more information on how to manage and delete cookies, visit www.allaboutcookies.org.


6. Contact Us



If you have any questions about our use of cookies, please contact us:


  • Email: hq@yuletravelgroup.co.uk
  • Phone: +44 01505 800124
  • Registered Address: 5 South Charlotte Street, Edinburgh, EH2 4AN